Privacy Policy

Welcome to indiably.COM. Your trust is one of our most important assets. indiably ("indiably", "we", "our", or "us") take seriously the protection and proper use of the personal information (as defined below) you supply to us. Our Privacy Policy ("Privacy Policy") explains what information we collect, why we use it, who we share it with, and how we protect it. This Privacy Policy applies to the data collection and privacy practices of indiably when we collect personal information through your use of www.indiably.com and any other indiably-owned domain and indiably mobile applications (collectively, the "Site"), as well as your interactions and communications with our customer service team, our social media pages that we control, and email or text messages that we may send to you. Please note, this Privacy Policy applies to any personal information collected when you visit one of our stores or directly purchase from us through the Site. 

Website Terms of Use

By accessing or using this website in any way, you also agree to be bound by our Terms of Use. Please read the Terms of Use carefully. If you do not accept the Terms of Use, please do not use this website.

Information We Collect

We collect information, including personal information, to provide better service to all customers and website visitors. The term "personal information" in this Privacy Policy means information relating to an identified or reasonably identifiable natural person.

We collect personal information from you when you:

Register, subscribe or create an account and share your first and last name, email address, password and shipping address;

Contact customer service or otherwise use our customer support tools, including but not limited to the content of voice, message, SMS or chat, including through our Help Center page;

Connect, link, message or "share" our website through social networking sites;

Post comments on public areas of our website, including the content of such comments;

Provide product reviews, including the content of the reviews;

Sign up to receive notifications, including your personal identifiers (such as your email address)

To report a problem or have a question about our website or products, you may provide us with personally identifiable information, such as your name, and contact information, such as a phone number or email address;

When you purchase products or register an account at our store, we may collect:

Your billing information, such as billing name and address, shipping address, other contact address, and credit or debit card number;

Commercial information, including your shopping preferences, products purchased, and the stores or website pages you visited;

Your demographic information, such as your date of birth and gender;

Audio and video information, including when you call us, visit our secured premises, or attend a meeting online or in person, we may record online meetings with your consent; and

When you use our websites or open our emails, we automatically collect Internet or other electronic network activity information about your device and your use of our websites or emails, such as Internet Protocol (IP) addresses or other identifiers, through cookies, web beacons, or similar technologies, which may be Personal Information under applicable law; see the “Similar Technologies” section below for more information; and

Voluntarily submit certain information to our websites, such as filling out a survey about your experience or entering a contest, sweepstakes, or promotion, we collect the information you provide in that request, including Personal Identifiers (such as your name and email address).

Social Networking: Some of the social media features available on our websites may be hosted by third-party websites. For example, some social networking services allow you to share products and services on our websites through your social network profile. If you choose to use third-party social media services (such as Facebook or Twitter), we may receive Personal Information about you that you provide through those services, such as your Personally Identifiable Information (such as your name and email address). We encourage you to visit the privacy policies of these third-party social networking services and review your privacy settings directly on those services.

Information about friends or family: In certain limited circumstances, we may collect information about people you know. For example, when you purchase a gift order for a friend or family member, we will ask for the email address of the gift recipient in order to process the gift order. Our website may also include a "refer a friend" feature that allows you to easily forward information about us to a friend or family member. If you choose to refer a friend or family member to our website, we will ask for that person's email address. We may also send a message to that friend or family member on your behalf. We may store this information to send this message and to administer and improve our "refer a friend" program. It is your responsibility to inform them and, if necessary, obtain their consent before providing us with your family or friends' information.

If you provide us or our service providers with any personal information relating to other individuals, you represent that you have the authority to do so and acknowledge that the information will be used in accordance with this Privacy Policy. If you believe that your personal information has been provided to us inappropriately, or if you would like to otherwise exercise your rights with respect to your personal information, please contact us using the information listed in the "How to Contact Us" section below.

Business Contacts: We may receive contact information from you, such as your Personally Identifiable Information (including your name, phone number, and email address) and/or Professional or Business Related Information (including your business address), through our online or offline interactions with you (such as when we work together on a project or discuss collaboration opportunities). We may email or call you to let you know about our business dealings, news, or marketing information in order to communicate with you for business purposes.

Other Sources: We may also collect information about you, including Personal Information, from third-party sources. For example, we collect certain Personal Information about you from market research companies and data brokers to improve our future marketing efforts and make them more effective. This information may include Personal Identifiers (such as your name), interests, and Inferences (such as publicly observed data such as shopping behavior). We may combine this information with Personal Information we collect from you. We treat any combined information as Personal Information under this Privacy Policy.

Privacy Rights

Some jurisdictions have specific legal requirements and grant privacy rights with respect to personal information, and we will comply with the limitations set forth in applicable law and any requests you submit. For example, you have the right to: (1) obtain a copy of the personal information we maintain about you in a portable format; (2) correct any inaccuracies or incompleteness in your personal information; (3) object to the continued processing or use of your personal information; or request that your personal information be deleted. In addition, if you believe that the personal information we maintain about you is inaccurate, you have the right, subject to applicable law, to request that we correct or amend the information by contacting us as indicated in the “How to Contact Us” section below. You also have the right not to be discriminated against for exercising your privacy rights.